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Symetric Office - Marketing Agency

About Symetric


We are a full-service, growth-driven branding & digital creative agency based in the Niagara Region.

Since 2001, we have strategically crafted bold and innovative digital marketing and web development solutions for leading organizations around the world—from Africa, Brazil, and Haiti to England, Australia, United States and of course right here in Canada.

Our experienced team of problem solvers create tailored digital solutions that drive brand awareness and deliver value by facilitating exponential growth. We believe that the user is the center of the digital universe. That’s why we design our innovative solutions for human beings, not robots. (Alas, robots—you are out of luck. Please show yourself out.)

For more than twenty years, we have been rapidly accelerating client growth through targeted strategic initiatives that align users’ needs with the business goals of our clients. In short, we are in the business of firmly anchoring brands within brains—a process less painful that you might imagine, for all parties involved.

Group 947

Our Team

We pride ourselves on being trailblazers in the digital frontier. Our award-winning team of content creators, designers, developers, marketers, media producers, and strategists have spent the past two decades writing the rulebook on marketing and web design and we have no intention of slowing down any time soon.

Our passion and contagious enthusiasm are unrivalled in the industry. We approach the world with curiosity and wonder, powered by our collective hunger for constant growth and evolution. We thrive outside the box, we rise to every challenge, and we’re not afraid to take it back to the drawing board if it doesn’t feel right because we don’t do subtle, we do life changing.

Our fully in-house team of accomplished and enthusiastic industry professionals has been meticulously curated for their individual strengths, but we believe that many minds are always better than one. We use ours co-operatively to brainstorm, strategize, and take action to get results, sharing more than a few laughs along the way because we know that if you don’t love what you’re doing, and especially who you’re doing it with, it’s not worth doing.

How We Work

Our flexible, data-informed approach combines in-depth analysis with overflowing creativity to ensure our high-performance solutions are always working optimally for you.

Working Together

We lead by listening

Being a good listener is about more than just being silent while the other person is speaking. It is about listening actively, with intention, and asking the difficult questions that lead to brilliant insights.

Understanding your needs is the first step towards managing and eventually satisfying them. That’s why our process begins with attentive listening—to your individual needs, the needs of your business, and the needs of your audience. Only from there can we begin to collaboratively strategize next steps for your brand.

Customer Journey of Team Work

Understanding your journey

Stories are how we make sense of the world. They resonate with us on a primordial level and help us feel connected to other people, and by extension, to brands. Studies show that consumers tend to gravitate towards brands that they feel personally connected to, and whose values reflect their own.

Understanding your journey, as well as your buyer’s journey, is an essential part of developing a tailored, growth-driven strategy, one that involves more than just mapping dates and key plot points. It requires understanding your goals, motivations, and values, as well as those of your buyer, on a deeper level.

Our content creation process places your story centre stage, shaping it for maximum impact and engagement. We strive to understand where you’ve been and where you want to go. Only then can we can align your journey with that of your buyer and begin to shape a mutually satisfactory outcome for all parties involved.

We don’t want to jinx it—but something tells us this story is going to have a happy ending.

Customer Education on Growth

Managed, tailored solutions

Starting from zero again and again is a costly and inefficient endeavour. We say—why deal with the headaches and inconsistent results that come along with traditional design, especially when you don’t have to?

Our refined, growth-driven philosophy places data in the driver’s seat to transform your business. Think of it as the engine that will take you whatever you want to go. And if it starts to break down along the way, it’s a good thing we operate the best darn repair shop in town.

We deliver real value by monitoring the ongoing performance of your digital assets, making slight modifications along the way at the level of content and methodology to ensure that your site is consistently performing at the highest possible level. That’s good for us, too.

Customer Experience and Design

Designing experiences

Good design is functional. Great design is an experience.

Great design doesn’t just reach its target audience, it disarms and delights them. It stops them in their tracks, leaving them awestruck. They know that their lives will never be the same again. This is the standard that we consistently aspire to, from the smallest JPEG to the towering billboard on the side of the highway.

At the core of every great design is the user. Great design impresses its message upon the user with little effort; it is intuitive. But it also solves a problem. It provides immediate, uninterrupted access to vital information, eliminating any obstacles along the way.

In the business world, it streamlines the sales process, converts leads into sales, facilitates meaningful engagement between audiences and brands, creates unique, memorable experiences, builds brand awareness and loyalty, and ensures repeat customers.

Symetric Crew enjoying Starbucks